Sensors
📍
Proximity sensor not working - screen doesn't turn off during calls
Symptoms
- ✓Screen stays on during phone calls
- ✓Face presses buttons by accident during call
- ✓Sensor not detecting proximity
- ✓Black bars at top of screen visible during call
Common Causes
- •Proximity sensor blocked by screen protector
- •Sensor dirty or covered
- •Software bug in call app
- •Sensor hardware failure
- •Calibration issue
Quick Fixes
- 1.Restart Device
- Hold side button until power menu appears
- Tap 'Power off'
- Wait 30 seconds
- Power the device back on
- 2.Check Sensor Permissions
- Go to Settings → Apps → [Problem app]
- Tap 'Permissions'
- Ensure 'Location', 'Camera', and 'Microphone' are enabled
- Reopen the app
- 3.Disable then Enable Sensors
- Go to Settings → Location or Connections
- Disable the sensor
- Wait 10 seconds
- Enable it again
Advanced Solutions
1. Calibrate Compass
- Step 1: Open Google Maps
- Step 2: Look for compass icon
- Step 3: Tap and follow calibration instructions
- Step 4: Move device in figure-8 pattern
2. Reset Sensors
- Step 1: Go to Settings → Sensors
- Step 2: Select problematic sensor
- Step 3: Look for 'Reset' or 'Calibrate' option
- Step 4: Follow on-screen instructions
3. Update Sensor Drivers
- Step 1: Go to Settings → About phone → Software update
- Step 2: Check for system updates
- Step 3: Install if available
- Step 4: Device will restart
4. Disable App Permissions
- Step 1: Go to Settings → Apps → [Problem app]
- Step 2: Tap 'Permissions'
- Step 3: Revoke location, camera, or microphone
- Step 4: Restart app and grant permissions again
5. Factory Reset Sensors
- Step 1: Backup all data
- Step 2: Go to Settings → General Management → Reset
- Step 3: Select 'Factory data reset'
- Step 4: Confirm reset
FAQ
Why is my location not working?
Ensure Location is enabled in Settings → Location. Grant location permission to apps in Settings → Apps → [App] → Permissions.
How do I fix compass accuracy?
Calibrate the compass by opening Google Maps and following the calibration prompt. Move your device in a figure-8 pattern.
Why isn't my accelerometer working?
The accelerometer detects device movement. Restart the device, update software, and check for app conflicts. If issue persists, hardware service may be needed.
Can I improve GPS accuracy?
Ensure GPS is enabled, use Google Maps for better accuracy, move to open areas away from buildings, and allow apps sufficient time to lock onto satellites.