Wifi
📶
Phone forgets saved WiFi networks
Symptoms
- ✓Previously connected networks no longer appear
- ✓Saved password not remembered
- ✓Must re-enter credentials each time
- ✓Network list changes unexpectedly
Common Causes
- •WiFi settings reset or corruption
- •Storage full affecting settings save
- •System cache corruption
- •Recent software update clearing settings
- •Samsung account sync issue
Quick Fixes
- 1.Re-add network: Settings > Connections > WiFi > Add network
- Re-add network: Settings → Connections → WiFi → Add network
- 2.Enable Save credentials: Settings > Connections > WiFi > Advanced > Auto-connect enabled
- Enable Save credentials: Settings → Connections → WiFi → Advanced → Auto-connect enabled
Advanced Solutions
1. Free up storage space
- Step 1: Free up storage space
2. Clear system cache: Settings > General management > Reset > Reset network settings
- Step 1: Clear system cache: Settings → General management → Reset → Reset network settings
FAQ
Why won't my phone connect to WiFi?
Forget the network and reconnect, enable airplane mode then disable it, or reset network settings. Check if other devices connect to the same network.
How do I fix Bluetooth connection issues?
Forget the Bluetooth device and re-pair it, disable and enable Bluetooth, or restart your phone. Ensure the other device is in pairing mode.
Why is my data connection so slow?
Move closer to the WiFi router, check signal strength, disable automatic app updates, or restart your modem. Contact your provider if speeds remain slow.
Can I have both WiFi and mobile data active?
Yes, your phone automatically switches between them based on signal strength. You can adjust these preferences in Settings → Network.