Wifi
📶
WiFi won't connect or authenticate
Symptoms
- ✓Can't connect to saved networks
- ✓Stuck on 'connecting' status
- ✓Wrong password error despite correct entry
- ✓Network not appearing in scan list
Common Causes
- •Incorrect WiFi password saved
- •Router blocking device MAC address
- •WiFi security setting incompatibility
- •Device WiFi hardware issue
- •Router malfunction
Quick Fixes
- 1.Forget network and manually enter password again
- Forget network and manually enter password again
- 2.Try connecting to open network to test
- Try connecting to open network to test
Advanced Solutions
1. Restart WiFi router
- Step 1: Restart WiFi router
2. Update device software
- Step 1: Update device software
FAQ
Why won't my phone connect to WiFi?
Forget the network and reconnect, enable airplane mode then disable it, or reset network settings. Check if other devices connect to the same network.
How do I fix Bluetooth connection issues?
Forget the Bluetooth device and re-pair it, disable and enable Bluetooth, or restart your phone. Ensure the other device is in pairing mode.
Why is my data connection so slow?
Move closer to the WiFi router, check signal strength, disable automatic app updates, or restart your modem. Contact your provider if speeds remain slow.
Can I have both WiFi and mobile data active?
Yes, your phone automatically switches between them based on signal strength. You can adjust these preferences in Settings → Network.